Andrew Slater

Chief Executive Officer

National Telehealth Service

New Zealand

Andrew Slater is the foundation CEO of New Zealand’s integrated National Telehealth Service (NTS) which was established two years ago. Combining several different national helplines under one umbrella, the National Telehealth Service launched with seven services, today NTS encompasses twenty-one, including the recently launched national mental health and addictions helpline, 1737. A first of its kind four-digit number is a text and call number, available free and 24/7.  NTS helplines helped over 500,000 people last year across multiple virtual and digital services including national Healthline, Quitline, Alcohol/Drug, Gambling, Elder Abuse and Poisons services.  Andrew leads a clinical organisation of 270 frontline health and mental health nurses, counsellors, advisors, poisons officers, psychiatrists - all backed by 70 support staff - who are based in five call centres around the country as well as emergency tele-triage nurses located in ambulance command centres and 90 nurses working from their home offices all around the country.  Andrew’s background has for many years been in the health sector mostly in; transformation, strategy, human resources and change management roles.  His mandate is to bring about fundamental innovative change to the health and mental health space, charging ahead with new ways of delivering virtual care. And is focussed on expanding the capacity and reach of health, wellness and counselling services to virtually support people to stay well and connect them seamlessly with care when they need it.